Complaints Advisor - UK j

Job Overview: As a Complaints Specialist in our team, you will handle complaints resolutions abiding by set procedures, ensuring that customers cases are resolved in a timely and accurate manner. Working in our early resolutions complaints department you’ll be a key point of contact for customers with insurance and / or service-related complaints. Job Responsibilities: Ensuring that customer satisfaction and quality is priority and delivering exceptional customer service. Understanding the cust…