Customer Liaison Officer

Key Responsibilities End-User Support Deliver a professional, efficient, and customer-focused service to internal and external customers. Respond promptly to customer queries via telephone and email. Resolve customer enquiries efficiently, aiming for first-time resolution wherever possible. Demonstrate a proactive, solution-driven approach to problem-solving. Build positive relationships with customers by providing knowledgeable, courteous, and timely assistance. Identify and resolve issues wit…