Customer Service Agent
Adzuna
📍 Johannesburg, Gauteng, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
JOB PURPOSE The Customer Service Agent is responsible for providing professional, efficient and customer-focused support to Spidex Express customers through telephone, email, WhatsApp, chat and other approved communication channels. The position is responsible for assisting customers with parcel enquiries, delivery updates, tracking requests, delivery exceptions, complaints, collections, account-related queries and general courier-service information. The Customer Service Agent must ensure that…
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