CX AI & Automation Lead

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a CX AI & Automation Lead in South Africa. This role is an exciting opportunity to lead the development and deployment of AI-driven automation solutions within a fast-paced customer experience environment. You will play a key role in shaping scalable operational processes, improving service quality, and enabling teams to work more efficiently through intelligent tooling and automation. Working cros…