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Debt Collection Operations Manager - USA Experience Mandatory
Procera Group
📍 Mount Edgecombe, eThekwini, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
Collections Operations Manager – Job Advert Role Purpose The Collections Operations Manager is responsible for the effective end-to-end management of daily collections operations, including oversight of Team Leaders and Collections Agents. The role ensures the call centre consistently meets and exceeds agreed input and output targets, compliance requirements, and service-level standards. Key responsibilities include driving operational performance, improving productivity, optimizing efficiencie…
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