Desktop Support IT Technician - Microsoft 365 and Systems Support

Introduction The Desktop Support IT Technician is responsible for providing end-user support and maintaining the organisation's IT infrastructure to ensure optimal performance, security, and reliability across all systems and networks. The successful candidate will provide first- and second-line technical support, administer Microsoft 365 and Active Directory environments, troubleshoot hardware, software, and networking issues, and assist with the maintenance of servers, backup systems, securit…