Duty Manager

Adzuna

📍 North Johannesburg, Johannesburg, Gauteng, South Africa

via Adzuna API (ZA)

Full-TimeOn-Site

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Description

Duties: Maintain a visible presence in public areas to welcome VIPs, anticipate guest needs, and handle any preferences.Perform service recovery, resolving complaints and inquiries quickly and professionally to protect the hotels reputation.Coordinate shifts across Front Office, Housekeeping, Food & Beverage (F&B), and Spa departments.Conduct regular walkthroughs to ensure the property's ambiance is flawless.Lead shift handovers and brief staff on daily VIP arrivals and hotel events.Mentor juni…