Floor Supervisor - Wine Centre

Duties and responsibilities:Engage with and serve guests in a professional, efficient and courteous mannerSupervise the team and promote a positive and friendly energy in the outletHandle all necessary wine educator functions in accordance with SOPs, ensuring that guests experience the highest level of serviceManage guest queries in a professional and timely manner, ensuring positive results on every occasionReport complaints and/ or any incidents promptly, helping to find solutions where possi…