Food & Beverage Supervisor - 4* Boutique Hotel - Johannesburg

Supervise Food and Beverage staff, providing guidance, training, and implementing disciplinary measures when necessary. Handle guest complaints or concerns promptly and professionally, escalating issues to the Operations Manager as needed. Conduct regular checks to maintain food quality standards and ensure guest satisfaction. Develop strategies for upselling and implementing promotions to increase revenue. Manage menu changes based on cost analysis, sales reports, and seasonal trends. Take foo…