Front Of House Receptionist

Main Tasks and ResponsibilitiesTo undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience.To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.To deal with guest requests to ensure a comfortable and pleasant stayTo assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possib…