Front Office Manager – Leading Hotel Group – North Coast KwaZulu-Natal

The Front Office Manager will be responsible for the overall management of reception, guest services, reservations coordination, and front office teams. You will ensure smooth daily operations, effective staff scheduling, and compliance with brand standards and operational procedures. Key responsibilities i nclude managing guest arrivals and departures, handling escalated guest concerns, overseeing cash-ups and reports, and working closely with housekeeping, maintenance, and food & beverage dep…