Global Service Delivery Lead (Remote)

TydeCo seeks an experienced Service Delivery Manager to strengthen our support operations and ensure the satisfaction, retention and success of high-value customers. You will lead governance, escalation and cross-team collaboration while maintaining service quality and proactive risk management. Reporting to the Senior Manager of Client Services, this role can be remote within SA with office options, or based remotely in Cape Town or Durban, with occasional travel to the Cape Town office. J-188…