Global Service Desk Supervisor
Adzuna
📍 Cape Town City Centre, Cape Town Region, Western Cape, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
The Global Service Desk Supervisor is a dynamic leadership role responsible for the day-to-day operational success of a multi-regional technical support team. Acting as the bridge between frontline Service Desk Analysts and senior management, this role focuses on ensuring that technical issues are resolved with speed, precision, and a high degree of customer empathy. As a supervisor, you will be responsible for driving team performance through real-time queue management, active coaching, and th…
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