Guest Experience Supervisor - The Cape Town EDITION Hotel (Pre-opening)
Adzuna
📍 Kloof Street, Cape Town City Centre, Western Cape, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
Description POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directio…
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