Head of Customer Experience Design (CPT Hybrid)

ENVIRONMENT: FILL a transformational leadership role as the next Head of Customer Experience Design sought by a leading UK-based Gaming, Leisure & Entertainment Group, where you will own the experience vision, design strategy and evolution of its customer experience design capability across multi-brand, cross-channel customer journeys. You will lead and develop a team of Experience Designers, building a high-performing design function that influences strategy, shapes customer journeys and drive…