Help Desk Coordinator Durban
Adzuna
📍 South Africa, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
We are seeking a Helpdesk Coordinator to drive the day-to-day operations of our Group ICT Service Desk. This role functions as the operational face of ICT, ensuring all end-user incidents and service requests are efficiently logged, prioritized, and resolved within agreed SLAs while leading a small team of technicians. This role will be based at our Durban offices within the Group ICT Department a Division of Icebolethu Group. Operations & SLA Management Oversee the incoming ticketing queue; ca…
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