ICT Operations Manager at Financial Intelligence Centre

Job Purpose To manage the ICT operations including; delivery of physical and virtual infrastructure components and ICT service desk to ensure reliable and efficient delivery of services with a focus to meet the business needs and expectations of users as per agreed Service Level Agreement in line with the current and future business requirements. KEY PERFORMANCE AREAS MANAGE DELIVERY Manages ICT operations (data centres, servers' hardware, storage and core software services) availability, perfo…