IT INTERNSHIP

The successful candidate's key performance areas will be: Respond to and resolve tickets on the helpdesk within stipulated timeframes Provide telephonic support to clients Provide first and possibly second line support remotely and on site Maintain reports on all activities and time keeping to line manager Servicing, repair, configuration of PCs, servers, and network equipment Assisting with research and implementation of solutions for new products and service offerings along with other system …