IT Operations Strategy Lead — Service Delivery & Continuity

A dynamic financial services group is seeking a Head of IT Operations in Cape Town to manage service delivery, infrastructure, and continuity management. The role requires a relevant degree or diploma and ITIL Expert certification, with a minimum of 5 years of experience in IT operations management. Responsibilities include overseeing IT processes, ensuring business continuity, and fostering a culture of improvement among internal teams and vendors. This leadership role demands strong initiativ…