IT Support Administrator, Johannesburg - R 25 000 pm

Introduction The IT Support Administrator serves as the first point of contact for all IT support in the business, taking ownership of incidents and service requests from logging to resolution or escalation, working within the department's documented processes and SOPs, and upholding the standards of professionalism, confidentiality and service delivery required in a regulated environment. Duties & Responsibilities 1. Helpdesk and Incident Management Act as the single point of contact for all I…