IT Technician & Support

Introduction The IT Technician & Support role is responsible for providing first-line technical support, maintaining company IT assets, and ensuring the reliable operation of IT systems, hardware, software, and network services across all branches Duties & Responsibilities First-Line Support First line support Respond to support requests from staff Escalate or pass relevant request on to outsourced IT support company. Provide first-level support for hardware, software, and network issues via ph…