Last-Mile Operations Lead: Exceptions & 3PL Performance

Switch Recruit (Pty) Ltd in Gauteng seeks an operations professional to own end-to-end exception management for last-mile deliveries. You will coordinate with drivers, customers and 3PL partners, resolve delivery issues, and ensure shipments meet timelines. Daily data checks and KPI reporting drive continuous improvements. The role emphasizes problem solving, strong Excel/Sheets capabilities, and collaboration across dispatch, TMS systems and data platforms to optimise delivery performance and …