Managing Exec: Customer Experience
Adzuna
📍 Centurion, Tshwane, Gauteng, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
Structural InformationJob number: 10028886Job title: Managing Exec: Customer ExperienceJob grade: M2Group/ BU: CSBDivision: CSB CCOSpan of control: 5-10Reports to: Top ManagementCore DescriptionAccountable for defining and driving CSB's customer experience strategy to enable sustainable growth, differentiation, and long-term customer value. Provides executive leadership over end-to-end customer experience governance, including customer service operations, omni-channel engagement, and journey de…
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