National Operations Manager - Automotive Fitment Centre - Gauteng, Midrand

Key Performance Areas: Build and Own the Operating Model Create the repeatable blueprint for launching and running a national mechanical workshop fast fitment network. Define and continuously improve the customer journey from booking or drive-in, through oil service and inspection, quotation, authorisation, repair, quality check, handover and follow-up Develop standard operating procedures, workshop controls, role definitions, labour models, operating hours and escalation routes appropriate to …