Description
Reference: 44472844 Business Connexion (Pty) Ltd Core Description To provide 1st and 2nd level Monitoring & Surveillance Systems Operator support to various stakeholders internal & external to BCX including Networks, SAP and Server support Key Deliverables / Primary Functions Monitor Network and Server health. Conducting support to all store upon ticket generation via auto-log and customer contact centre. Timeous escalations of anomalies experienced on each shift. Respond to client enquiries an…
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