Process Engineer - AI and Automation - Cape Town or Centurion

We are seeking a dynamic Process Engineer (AI & Automation) to design and deliver AI‑powered and automated solutions that transform client journeys and operational workflows. This role blends process engineering, customer experience, and applied AI , ensuring solutions are scalable, compliant, and impactful. Key Responsibilities Map and redesign client journeys across conversational banking, contact centres, and self‑service channels. Act as design authority for AI and automation initiatives. D…