Product Specialist

Adzuna

📍 Bellville, Cape Town City Centre, Western Cape, South Africa

via Adzuna API (ZA)

Full-TimeOn-Site

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Description

Key ResponsibilitiesManage and administer SQL Server / SQL Express environmentsHandle help desk tickets from logging to resolution (end-to-end ownership)Liaise with clients and internal teams to resolve issuesPerform software testing before releases and updatesSupport product deployments, upgrades, and installationsTrain clients on software products when requiredMaintain accurate daily updates on all assigned callsEscalate and follow up on issues within SLA timeframesTechnical RequirementsMinim…