Remote Tier 2 Support Engineer — EST Shifts

Tyme Global is seeking an experienced Tier 2 Support Engineer to provide advanced technical support across our IT environment. This role is remote and supports USA-based operations (EST shifts). The ideal candidate will own escalations, perform deep troubleshooting, investigate root causes, and document findings for knowledge sharing. Strong Windows Server, Active Directory, networking and telephony experience are required. J-18808-Ljbffr