Senior German Reservationist

Full job description Key responsibilities: -To ensure all interactions with guests are personalized, professional, warm and welcoming. -Respond to e-mails from guests and travel agents -Liaise with housekeeping, butlers and waiters keeping them up to date with expected arrivals and other guest requests -Knowledge of all rates, special offers , value adds and any special requests -Liaise with guests to book airport shuttles and tours -Monitor room availability -Conduct site visits, book events a…