Senior IT Technician

Key areas of responsibility include: Provide support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware and software errors by assessing the impact of issues, prioritizing problems, running diagnostics, documenting problems and resolutions Full endpoint life cycle management for all user devices from onboarding to offboarding Resolve Helpdesk requests with minimal supervision Support senior stakeholders (directors, lawyers) with a high level of professionalis…