Senior L2 Engineer - MSP - Fully Remote

Uptime Solutions Ltd

📍 Kloof Street, Cape Town City Centre, South Africa

via Adzuna API (ZA)

Full-TimeOn-Site

Description

Job Description: Senior L2 Helpdesk Engineer - Remote Position Overview: The Senior Tier 2 Helpdesk Engineer is responsible for providing advanced technical support to end-users, resolving complex issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as collaborating with other IT team members to improve service delivery. These roles involve supporting a US partner start times will be 3/4pm …