Service Delivery Lead — Managed Services
The Legends Agency
📍 Johannesburg, Gauteng, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
Invenco by GVR in Johannesburg is seeking a Service Delivery Supervisor to lead daily service operations across our Managed Services centre. You will manage escalations, coach teams, and drive performance to meet service commitments. Reporting to the Managed Services Manager - Media & Application Support, you will use Power BI and Excel to produce insights, monitor KPIs, and promote continuous improvement while developing staff. J-18808-Ljbffr
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