Service Delivery Lead – Operations & Insights

Invenco by GVR in Johannesburg is seeking a Service Delivery Supervisor to lead daily operations across Managed Services, including monitoring performance, coaching teams, and driving continuous improvement. You will oversee escalations and work with internal and external partners to ensure high-quality customer outcomes. The role emphasizes operational excellence, collaboration, and data-driven decision-making using Power BI and Excel to deliver insights and improvements. J-18808-Ljbffr