Service Delivery Supervisor: Global Operations & Excellence

Mintek is seeking a Service Delivery Supervisor in Johannesburg to manage day-to-day service operations within the Managed Services function. You will lead teams, handle escalations, and ensure consistent service commitments are met. You will coach staff, monitor performance metrics, and drive continuous improvement in collaboration with internal teams and partners. This role emphasizes operational excellence and customer satisfaction in a dynamic environment. J-18808-Ljbffr