Service Delivery Supervisor: Operational Excellence Leader

Sbv Services in Johannesburg is seeking a Service Delivery Supervisor to lead daily service delivery across our Managed Services operations. You will coordinate teams, manage escalations and ensure service levels are consistently achieved while driving customer satisfaction and continuous improvement. You’ll report to the Managed Services Manager – Media & Application Support, provide coaching, monitor performance with Power BI and Excel, and collaborate with internal and external partners to J…