Service Desk Team Leader Southern Suburbs

Reference: CPT000035-Gisel-1 Contract Hybrid Opportunity in Cape Town Established Organisation is looking for a Service Desk Team Leader to join their team and be responsible for managing and coordinating daily Service Desk operations. Key Responsibilities: Lead and supervise day-to-day Service Desk operations. Manage support resources, workloads, escalations, and service delivery performance. Provide first-line and second-line triage support where required. Ensure incidents, service requests, …