Team Lead Customer Service (B2B & D2C/Pet Nutrition)

Our client is a leading European provider of premium natural pet nutrition, focused on supporting pet health and wellbeing through high-quality, minimally processed food. The business offers a broad range of fresh and gently cooked meals, functional snacks, and supplements, combining quality ingredients with nutritional expertise to deliver healthy and nutritious solutions for pets. Role overview As Team Lead Customer Service you will own the customer experience across every UK brand — D2C cust…