Technical Call Centre Agent

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns. Responding efficiently and accurately to calls received. Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. Constant follow up and feedback on all calls received. Utilising software, databases, and rel…