Telecom Service Delivery Lead: Vendor & SLA Excellence

Herotel Telecoms (Pty) Ltd is seeking a Service Delivery Manager to oversee end-to-end delivery across the country, ensuring high performance from third-party suppliers and a seamless experience for channel partners and customers. The role focuses on managing vendor ecosystems, driving SLA compliance, and continuously improving service quality in a fast-paced telecoms environment, with a drive for operational excellence and a strong customer focus. J-18808-Ljbffr