Tier 2/3 IT Support Technician

Belirtilmemiş İşveren

📍 Cape Town City Centre, Cape Town Region, South Africa

via Adzuna API (ZA)

Full-TimeOn-Site

Description

Key Responsibilities Provide advanced (Tier 2/3) technical support for desktops, servers, networks, and cloud environments Troubleshoot and resolve escalated incidents and service requests efficiently Monitor systems using RMM tools and proactively address potential issues Manage and maintain Microsoft 365 environments (Exchange Online, Teams, SharePoint, OneDrive) Configure and support backup solutions (e.g., Acronis) Implement and maintain cybersecurity solutions (EDR/XDR, email security, fir…