Tier 2 Service Desk Senior Technician

Minimum Requirements: Grade 12. Microsoft MCSE, MCSA, or Microsoft 365 Cloud Certification (Required) Valid driver's license and own reliable vehicle (Required) Minimum 3 years' IT support experience Strong troubleshooting and problem-solving skills Key Responsibilities: Provide second-line technical support and incident resolution. Troubleshoot advanced Microsoft 365, desktop, laptop, and infrastructure issues. Support email security and continuity platforms. Assist with system administration,…