Tier 2 Technical Support / Systems Administrator Benoni

Key Responsibilities Resolve escalated technical incidents and service requests. Administer Active Directory, Microsoft 365, user accounts, and permissions. Support Windows Server environments and Group Policy management. Install, maintain, and troubleshoot hardware, software, and business applications. Perform endpoint management, patching, and software updates. Assist with server administration, backups, virtual environments, and infrastructure maintenance. Monitor systems, investigate recurr…