Windows Server Support Engineer

The main job function supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres (Windows Server 2022 and SQL Server 2022) Working in an Operations Centre, part of a team running a 24/7 shift pattern. Reviewing Monitoring and Alerting systems constantly. Prioritizing and escalating issues quickly and proactively, or solving issues where possible. Goal of zero downtime across critical systems. Escalating and communicating issues to 2 nd line support (Aris IT and Blue Ion…