Fulfillment Department Supervisor
Adzuna
📍 Wilmington, New Hanover County, United States
Full-TimeOn-Site
Description
What You Will Do - Lead, coach, and develop Fulfillment Associates and Team Leads to drive performance, efficiency, and customer service. - Oversee staffing, workload, and order flow to ensure Pickup, Curbside, Install, Gig, and Delivery orders are completed on time and accurately. - Monitor and achieve operational KPIs, including SIMS accuracy, shrink reduction, safety, and compliance. - Resolve escalated customer issues and operational challenges quickly and effectively. - Conduct daily safet…
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