IT Service Delivery & Client Operations Lead

Ascent People Ltd, based just outside Manchester, is seeking a Service Delivery Manager to lead service delivery teams and drive strategic development across service desk, digital and ITIL areas. The role involves ensuring SLA adherence, overseeing client operations teams, and shaping service management processes for a growing technology provider. Ideal candidates will have senior service delivery experience in tech, strong leadership, and proven stakeholder management. J-18808-Ljbffr