Operations Assistant Manager (985)
Teleperformance
📍 Kloof Street, Cape Town City Centre, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
The Operations Assistant Manager (OAM) has direct line management reasonability for the complaints Team Leader/Supervisor role, supports the Operations Manager in the delivery of high‑performing BFSI contact centre operations, ensuring customer, client, regulatory, and commercial outcomes are consistently achieved. The role is accountable for day‑to‑day operational control, people leadership, performance management and quality delivery across assigned teams, operating within a regulated Financi…
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